Two weeks later and Jackalman still hasn't sold out. :/ Technically couldn't they just refund the moneys and say they were unable to complete the subscription orders due to delays etc.
JACKALMAN IS ON HIS WAY!!!! Just had my email confirming it....now only a long wait for a UK delivery and most probably customs charges to pay before I get him Good news!!!!!!
OMG!!! I've just had a notification that PUMYRA and MUMM-RA are also ready to be shipped in the next few days as my subscription has renewed for figure 3 WHAT A MORNING!!! Nothing for a month and 3 figures come along at once Everyone here will be super happy now
Don't get too excited for Mumm-Ra and Pumyra just yet. Your subscription for them is being renewed, yes. Next thing is you'll get the pre-authorization charge around the 10th or 11th, which will be refunded to you in 3-5 days. Then Matty will go through a long period of not telling us anything til probably this time next month. But definitely yay, Jackalman!!!!!
Matty Collector can KISS MY ASS! I havnt received any emails about anything...so I checked the website and my Third Earth sub was set to inactive!!! I called them and they said it was cancelled and had no idea why . I had to get it reinstated. Hopefully they can reinstate it. SO PISSED right now.
Wouldn't it cancel if it couldn't charge the card for some reason? Otherwise, they offer no cancellations or refunds so it's their fault.
I got an email saying my order has been shipped, but I still haven't even been charged for it yet. I also got the one saying my sub was renewed. I really wish they'd get their stuff straight with this delay thing. Getting charged for two figures in a month was not part of the plan.
Remember that the renewal charge will be refunded to you after a few days. You won't get charged for real til this time next month.
I asked about this recently when in contact with Digital River escalations and was told that DR will be providing customer service to Matty customers until the end of January 2017. I ordered a day of sales Evil Lyn and she arrived a few days ago without a customs charge (and she was $25 too) so not all packages get dinged for VAT. I know not everyone got charged customs fees on Lion-O so keep your fingers crossed Renewals don't happen until around the 10th of the month. The only email I got was a reminder that the November renewal is coming up and now is the last chance to make any updates to shipping/billing address and payment method if you need to. It's a generic email and I'm afraid it doesn't necessarily mean Pumyra and Mumm-Ra won't be delayed.
The money is still completely unusable by me while it's being held, and I have to make sure the money is in my account for it to be held. And, at least on my end, it's more than "a few days."
Since I use a pre-paid card for my sub, and I have to have the money on the card for them to take the pre-auth charge - or they cancel my sub (annoying). Does anyone have a rough idea how much I'm going to need to have available on the card for this month (if mumm-ra does end up shipping with Pumyra)? It runs me about $38 and some change for a single figure. Just trying to get an idea how much extra shipping/tax is it going to be for 2 figures.
Unfortunately it's impossible to answer this without knowing your shipping method. However if you go on Matty and add 2 standard figures to your cart and select same shipping method as your sub and go to billing it will give you the shipping cost. Then on to that add the cost of a single figure at $25 plus tax. You should have that info from your Jackalman and Lion-O charges. You already paid for Mumm-Ra plus the tax on him during the sub sign up.
I got the "Cheap" (cheap my ass) Slow route. Thanks for the suggestion tho Blackiecats, I'll give that a shot. *Edit* - Looks like 13.39 for shipping. Eh only a couples bux more than one figure, I can live with that.